default landing page

Vinay49 · ‎04-10-2025

Some users want to land on the last viewed dashboard when they enter worker-UI (current functionality), some agents want to land on the CSM workspace homepage.

Is there a way to setup for users to select the desired behavior. OR any ideas?

Thanks in advance

Vinay N

Dr Atul G- LNG · ‎04-10-2025

Hi @Vinay49

A user needs to update the user preference

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If my response proves useful, please indicate its helpfulness by selecting " Accept as Solution" and " Helpful." This action benefits both the community and me.

Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
Topmate: https://topmate.io/atul_grover_lng [ Connect for 1-1 Session]

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View solution in original post

Dr Atul G- LNG · ‎04-10-2025

Hi @Vinay49

A user needs to update the user preference

*************************************************************************************************************
If my response proves useful, please indicate its helpfulness by selecting " Accept as Solution" and " Helpful." This action benefits both the community and me.

Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
Topmate: https://topmate.io/atul_grover_lng [ Connect for 1-1 Session]

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