default landing page

Vinay49 · ‎04-10-2025

Some users want to land on the last viewed dashboard when they enter worker-UI (current functionality), some agents want to land on the CSM workspace homepage.

Is there a way to setup for users to select the desired behavior. OR any ideas?

Thanks in advance

Vinay N

Dr Atul G- LNG · ‎04-10-2025

Hi @Vinay49

A user needs to update the user preference

****************************************************************************************
Regards
Dr Atul G. - Learn N Grow Together ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
******************************************************************************************

View solution in original post

Dr Atul G- LNG · ‎04-10-2025

Hi @Vinay49

A user needs to update the user preference

****************************************************************************************
Regards
Dr Atul G. - Learn N Grow Together ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
******************************************************************************************