default portal to a custom portal

[Srinivas B]

We have default portal(sp) and a custom portal "abc". Now if we enter URL https://xxx.servicenow.com is redirecting to xxx.servicenow.com/sp. instead I want to redirect xxx.servicenow.com to xxx.servicenow.com/abc.

can someone please help on this?

[PradeepAdiga]

HI Srinivas,

Kindly use a custom URL as the instance URL by setting the domain to xxx.servicenow.com and specifying the portal record for the portal you want to redirect to.

For detailed instructions, refer to the ServiceNow documentation: Configure Custom URL in ServiceNow.

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Regards,

Pradeep Adiga