Delete backed out update set

kmrudulanayak
Tera Contributor

‎04-04-2025 06:05 AM

Hi,

I did push my update set to qa from dev region for fix and workflow where fix is applied was stuck on loading page ,I did back out updates and tried to reimport updated workflow from dev again but still workflow is stuck on loading page. 

I would like to delete backed out update set from QA .is it safe to do that?

 

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Dr Atul G- LNG
Tera Patron
Tera Patron

‎04-04-2025 06:07 AM

Hi @kmrudulanayak 

The answer is both yes and no. If the changes are ones you're aware of, have been moved to QA, and you can test them after the backend, then go ahead. However, if the changes are large and affect multiple areas, backing out may still work, but it requires thorough testing to ensure nothing breaks due to the rollback. In short, it’s safe but requires extra care.

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Ankur Bawiskar
Tera Patron
Tera Patron

‎04-04-2025 06:45 AM

@kmrudulanayak 

If the update set is committed then only you can back out that.

If after committing workflow is not loading then it's not issue with update set commit step.

If my response helped please mark it correct and close the thread so that it benefits future readers.

Regards,
Ankur
✨ Certified Technical Architect  ||  ✨ 9x ServiceNow MVP  ||  ✨ ServiceNow Community Leader
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