Delete Knowledge Feedback Task

[BKSharma]

Hi,

I've a requirement to give access to a particular group, by which all members of that group will have required access to Delete any Knowledge Feedback Task (kb_feedback_task). 

I've tried to create a new ACL as below -

But it's not working. 

Can anyone please help me on this?

[BKSharma]

Hi @Ankur Bawiskar ,

Can you please look into it.

[Bhavya11]

Hi @BKSharma ,

Did user can able see the records?.

if not then you need to create two more read ACL which are like as below

1. create read acl on kb_feedback_task  .none with same as the delete ACL

 

2. Create read ACL on kb_feedback_task.* with same as the delete ACL

3. Delete ACL

If this information proves useful, kindly mark it as helpful or accepted solution.

Thanks,

BK

[BKSharma]

Hi @Bhavya11 , I just tried the approach you mentioned, still I'm seeing 'Delete' UI Action button is not available for the mentioned Group Members except Admin. 

So, users are not able to Delete any Feedback Tasks.

[Bhavya11]

Hi @BKSharma ,

As your ACL has two part one is role then should be group members so could you please check is user have both.

Thanks,

BK