Delete Knowledge Feedback Task

BKSharma
Tera Contributor

3 weeks ago

Hi,

I've a requirement to give access to a particular group, by which all members of that group will have required access to Delete any Knowledge Feedback Task (kb_feedback_task). 

 

I've tried to create a new ACL as below -

BKSharma_0-1757400357525.pngBKSharma_1-1757400379398.png

 

But it's not working. 

Can anyone please help me on this?

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5 REPLIES 5

BKSharma
Tera Contributor

3 weeks ago

Hi @Ankur Bawiskar ,

Can you please look into it.

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Bhavya11
Kilo Patron
Kilo Patron

3 weeks ago

Hi @BKSharma ,

 

Did user can able see the records?.

 

if not then you need to create two more read ACL which are like as below

 

1. create read acl on kb_feedback_task  .none with same as the delete ACL

Bhavya11_0-1757489152146.png 

Bhavya11_1-1757489168119.png

 

2. Create read ACL on kb_feedback_task.* with same as the delete ACL

 

Bhavya11_2-1757489233603.png

Bhavya11_3-1757489244468.png

 

 

3. Delete ACL

Bhavya11_4-1757489311411.png

Bhavya11_5-1757489320323.png

 

If this information proves useful, kindly mark it as helpful or accepted solution.

Thanks,

BK

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BKSharma
Tera Contributor
In response to Bhavya11

3 weeks ago

Hi @Bhavya11 , I just tried the approach you mentioned, still I'm seeing 'Delete' UI Action button is not available for the mentioned Group Members except Admin. 

So, users are not able to Delete any Feedback Tasks.

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Bhavya11
Kilo Patron
Kilo Patron
In response to BKSharma

3 weeks ago

Hi @BKSharma ,

 

As your ACL has two part one is role then should be group members so could you please check is user have both.

 

 

Thanks,

BK

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