Recovering Update set of Reclaimed PDI

SampathSisH
Kilo Contributor

‎09-10-2025 05:05 AM

My latest PDI has been re-claimed. How can i access update set of the re-claimed PDI ?

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Dr Atul - LNG
Tera Patron

‎09-10-2025 05:09 AM

Hi @SampathSisH 

A short answer: it's not possible.
Once a PDI is taken down, you can’t retrieve anything from that instance. Also, there is no official support available for PDIs. So unfortunately, what you’re looking for is not possible—it's lost and no longer accessible.

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Dr Atul - LNG
Tera Patron

‎09-10-2025 05:11 AM

Hi @SampathSisH 

 

Backup and restore you PDI data using GITHUB

 

FYI, earlier Backup and restore feature was available for PDI's which is disccontinued since 15 DEC 2022

Link to that Post- https://developer.servicenow.com/blog.do?p=/post/update-to-restore-on-pdis/

 

However, there is a way to Backup your PDI Data using GITHUB

 

Please go through this URL for detailed explanation - https://developer.servicenow.com/blog.do?p=/post/backup-your-pdi/

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AndersBGS
Tera Patron

‎09-10-2025 12:12 PM

Hi @SampathSisH 

 

that’s easy - you can’t. Any work that hasn’t been backed up by you is lost for good

 

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