Delivery Instructions Mandatory?

Bill Wulff
Tera Guru

‎09-11-2024 01:18 PM

I have a requirement to make the delivery instructions mandatory on all requests submitted in the Employee Center.

Doing some research, it seems the only way to make this field mandatory is to clone the widgets Catalog Checkout and SC Shopping cart. 

BillWulff_0-1726085895743.png

 

https://www.servicenow.com/community/itsm-forum/delivery-information-in-service-catalog-make-mandato...

 

Is there a better way to do this without customizing these widgets?

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2 REPLIES 2

Paul Curwen
Giga Sage

‎09-12-2024 03:09 AM

Hi Bill,

 

I know of no other way of doing it. Presume you have seen this?

 

 https://www.servicenow.com/community/itsm-forum/delivery-information-in-service-catalog-make-mandato...

 

 

 

 

***If Correct/Helpful please take time mark as Correct/Helpful. It is much appreciated.***

Regards

Paul
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Bill Wulff
Tera Guru
In response to Paul Curwen

‎09-12-2024 07:03 AM

Yes, this is the route I will be going down if I need to. I would rather not customize these widgets, but if this is the way, then so be it.

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