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‎11-04-2022 09:00 AM
I was trying to restrict 5 groups from the Assignment group field. I am unable to achieve for Task table but able to restrict to other ITSM groups (Incident, Problem, Problem task, Change, Change task).
But it should be restricted to the Assignment group where ever we are using in ServiceNow.
Anyone can help here or any guidance.
Solved! Go to Solution.
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‎11-06-2022 09:37 PM
The one highlighted in your screenshot will work for task table and all its child tables. So you can apply your conditions here.
Raghav
MVP 2023
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‎11-06-2022 09:37 PM
The one highlighted in your screenshot will work for task table and all its child tables. So you can apply your conditions here.
Raghav
MVP 2023
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‎11-06-2022 09:55 PM
My requirement restrict 5 groups from the Assignment group field while selection, It should apply for all tables where ever we are using in ServiceNow.
Which conditions i need to put here for simple reference qualifier.
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‎11-06-2022 10:03 PM
Hi,
go to the dictionary of assignment group in Task form , under that in reference qualifier add assignment group is not and add your assignment group
Please mark answer as correct if this helped
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‎11-06-2022 10:05 PM - edited ‎11-06-2022 10:06 PM
name is not " " AND
name is not " " AND
like this add all 5 groups
Raghav
MVP 2023
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‎11-06-2022 10:22 PM
I tried with both Name is not and SysID is not, but no luck