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different application scope in variable set

tushar_ghadage
Tera Contributor

Hi @all

 

I have a requirement where 

I want to remove one variable set from 2 catalog items where 

variable set is in one scope and 2 catalog items are in 2 different application scope.

 

do tell me what best practice is to remove variable set from catalog item in above scenario..

 

thanks !!

5 REPLIES 5

Ankur Bawiskar
Tera Patron
Tera Patron

@tushar_ghadage 

The association between those 2 is stored in other table (io_set_item)

Steps

1) open each catalog item

2) open variable set related list

3) click Edit and remove

OR

1) go to io_set_item.LIST

2) search your records

3) check the application scope

4) ensure you select the update set for that app scope

5) then delete those records

AnkurBawiskar_0-1753783412192.png

 

If my response helped please mark it correct and close the thread so that it benefits future readers.

Regards,
Ankur
Certified Technical Architect  ||  9x ServiceNow MVP  ||  ServiceNow Community Leader

@tushar_ghadage 

Hope you are doing good.

Did my reply answer your question?

If my response helped please mark it correct and close the thread so that it benefits future readers.

Regards,
Ankur
Certified Technical Architect  ||  9x ServiceNow MVP  ||  ServiceNow Community Leader

yes i went on creating update set for each scope catalog item is in .. it worked 

 

thanks

@tushar_ghadage 

Glad to know.

Please mark my response as correct and close the thread.

Regards,
Ankur
Certified Technical Architect  ||  9x ServiceNow MVP  ||  ServiceNow Community Leader