different application scope in variable set
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
07-29-2025 02:25 AM
Hi @all
I have a requirement where
I want to remove one variable set from 2 catalog items where
variable set is in one scope and 2 catalog items are in 2 different application scope.
do tell me what best practice is to remove variable set from catalog item in above scenario..
thanks !!
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
07-29-2025 03:03 AM
The association between those 2 is stored in other table (io_set_item)
Steps
1) open each catalog item
2) open variable set related list
3) click Edit and remove
OR
1) go to io_set_item.LIST
2) search your records
3) check the application scope
4) ensure you select the update set for that app scope
5) then delete those records
If my response helped please mark it correct and close the thread so that it benefits future readers.
Ankur
✨ Certified Technical Architect || ✨ 9x ServiceNow MVP || ✨ ServiceNow Community Leader
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
07-30-2025 07:38 PM
Hope you are doing good.
Did my reply answer your question?
If my response helped please mark it correct and close the thread so that it benefits future readers.
Ankur
✨ Certified Technical Architect || ✨ 9x ServiceNow MVP || ✨ ServiceNow Community Leader
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
08-01-2025 04:22 AM
yes i went on creating update set for each scope catalog item is in .. it worked
thanks
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
08-01-2025 04:45 AM
Glad to know.
Please mark my response as correct and close the thread.
Ankur
✨ Certified Technical Architect || ✨ 9x ServiceNow MVP || ✨ ServiceNow Community Leader