Different view of variables in RITM depends on user
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01-03-2024 01:48 AM
Hi All,
I have an issue cause when I open RITM I can see the variable like this:
But when I impersonate some user then I see variable in RITM like this:
I would like to have the first view in second case, do you know what can I do to achieve it?
Thanks in advance for help!
2 REPLIES 2
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01-03-2024 01:52 AM
Hi @Kasia5
Is it for same catalog item or different?
On a variable, check these settings
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If my response proves useful, please indicate its helpfulness by selecting " Accept as Solution" and " Helpful." This action benefits both the community and me.
Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
Topmate: https://topmate.io/atul_grover_lng [ Connect for 1-1 Session]
****************************************************************************************************************
If my response proves useful, please indicate its helpfulness by selecting " Accept as Solution" and " Helpful." This action benefits both the community and me.
Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
Topmate: https://topmate.io/atul_grover_lng [ Connect for 1-1 Session]
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01-03-2024 02:23 AM