Disable dark theme on html field in TinyMCE

hopkins-lut
Tera Contributor

‎03-21-2025 12:44 PM

We are implementing SNow ITSM, and we have noticed that editing KB articles in Dark Mode is suboptimal. I can see how to remove the theme toggle, but is there a way to lock that field into light mode for editing, including the tinyMCE toolbar?

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Dr Atul G- LNG
Tera Patron
Tera Patron

‎03-22-2025 06:23 AM

Hi @hopkins-lut 

 

It's not SNOW , its SN or ServiceNow. https://support.servicenow.com/kb?id=kb_article_view&sysparm_article=KB1318438

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Dr. Atul G. - Learn N Grow Together
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hopkins-lut
Tera Contributor
In response to Dr Atul G- LNG

‎03-24-2025 04:57 AM

@Dr Atul G- LNG , As I said, I already found how to remove the theme toggle, I wanted to know if there was a way to have that field display in the toggled "light mode" by default even if the user is in dark mode. 

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Dr Atul G- LNG
Tera Patron
Tera Patron
In response to hopkins-lut

‎03-25-2025 02:06 PM

Hi @hopkins-lut 

You can check in the User Preferences table.

 

AGLearnNGrow_1-1742936732485.png

 

 

Or a user can go to User Preferences and check like this.

 

AGLearnNGrow_0-1742936625144.png

 

*************************************************************************************************************
If my response proves useful, please indicate its helpfulness by selecting " Accept as Solution" and " Helpful." This action benefits both the community and me.

Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
Topmate: https://topmate.io/atul_grover_lng [ Connect for 1-1 Session]

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