Disable/edit "Assign" pop up window on incident form.
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‎01-16-2025 01:44 AM
Please suggest how can I edit or disable the "Assign" pop up box which appears when we try to save/update the incident while assigning/reassigning the ticket.
PFA screenshot.
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‎01-16-2025 11:58 PM
Hello Ankur,
Thank you for your reply.
As we have enabled and configured the Now Assist feature, this pop up window appears when the incident ticket is assigned/reassigned.
I have disabled this ui actions for native UI, but the issue is on the SOW where it still appears and want to know how can we disable it.
Thanks