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Disable Refresh Impacted Services to be initiated in Change Request

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Satinder Sidhu1
Giga Contributor

‎05-11-2020 07:51 AM

Hi,

Within a Change request there is Impacted Services/ CI Tab. When a Change request is created the refresh impacted Services is initiated and its starts popping up messages of impacted services . Is it possible to stop this messages? Secondly  Is there any way to deactivate the Impacted Services/CI from autopopulating.?

 

Thanks

Satinder

 

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sachin_namjoshi
Mega Patron
In response to Satinder Sidhu1

‎05-11-2020 08:32 AM

There must be business rule on change_request table which is inserting task_ci table for inserting impacted CI.

You can disable this business rule on your instance for disabling auto populating.

 

Regards,

Sachin

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Pawan Karma
Tera Contributor

‎04-24-2026 03:14 PM

Not helped

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