Disable the functionality to perform batch approval

Venkatesh bora
Tera Contributor

Given that: I’m a ITIL users with multiple knowledge article approvals sent to me

When: I go to “My approval” list

          Check the checkbox in front of approval records

          Click on “actions on selected rows” on the bottom

Then: I can NOT see "Approve" option there

 

How to hide the approve option? is it possible to hide?

Venkateshbora_0-1716192357190.png

 

5 REPLIES 5

Sohail Khilji
Kilo Patron
Kilo Patron

Hi @Venkatesh bora ,

 

the user is having approval role thats why the approve and reject options are visible. 


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Jaspal Singh
Mega Patron
Mega Patron

Hi Venkatesh,

Is it not grayed out already? If not, try checking for UI Action table for UI Action named Approval and then corresponding table. All that is needed is to ensure the List choice option for the UI Action.

Yeah, it is grayed out. Still I want hide that option.

Hi,

 

If you hide the ui action, please add the ui action visibility to that approve ui action