Disable the Promote to Major Incident

[ShubhamK2600572]

I want to disable the property Promote to major incident when state is closed or resolved. How can we achieve this functionality.

[Ankur Bawiskar · Accepted solution]

@ShubhamK2600572 

share screenshot, where are you seeing this

It could be a workspace form action which you are looking for.

If you want to disable then do this, make the Form Action as Active=false

If my response helped please mark it correct and close the thread so that it benefits future readers.

[Dr Atul G- LNG]

This will hide the UI action from all states, so you need to add a condition in UI action not make the active = False.