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What's New Popular Posts Events Career Path More What's happening right now Get the latest info about ServiceNow releases, events, and challenges from our Developer Advocates. Developer blog Heading to World Forum New York? Let's Make It a Two-Day Thing. Heading to World Forum... Read More now[dev] blog Registration is open: Come build with us at now[dev]26 Mark your calendars: November 4–5, 2026 at the San Jos... Read More Developer Advocate Blog Building an MCP Server on ServiceNow and Connecting Claude to It I have built a handful... Read More Developer Advocate Blog Otto vs Now Assist: What Actually Changed Let's address the elephant in the comments section first, because it's the same que... Read More Developer Advocate Blog Do All Developers Need to Be Tech Leads Now? Key takeaways • AI agents can now write code faster than most teams can review it, ... Read More Developer Advocate Blog ServiceNow Meets Smart Glasses: Live-Coding a Scripted REST API Proof of Concept What if a P1 incident ... Read More Developer Advocate Blog ServiceNow Build Agent MCP Servers: Jira, Figma, Postgres, Zoom, and More ServiceNow Build Agent... Read More Developer Advocate Blog Calling ServiceNow AI Skills via REST API: A Complete Walkthrough Everything AI in Servi... Read More Developer blog Keeping PDIs Available for Active Builders: Upcoming PDI Reclamation Changes Lately, it’s become ha... Read More Developer blog How to backup your Personal Developer Instance (PDI) Backing Up Your Personal Developer Instance (PDI) One ... Read More Developer Advocate Blog Building ServiceNow apps via Claude Code and the ServiceNow SDK Vibe Coding with Claud... Read More Product Launch blogs Build anywhere, run on ServiceNow: deploying from external IDEs For developers with pr... Read More Popular Posts Explore the most discussed topics and insights shaping our developer community. Developer forum Why email notification is not triggering when record is deleted? Hello Community, I wan... Read More Developer forum Dependent interactive filters on PA dashboard Hi All, I'm working on a requirement to filter Entities based on Entity Class selec... Read More Developer forum Record producer description showing as preview on item page .and the links in it are not responding Read More Developer forum Understanding the Usage of Duration and Custom Assessment Metric Data Types Hi All,I am looking fo... Read More Developer forum Service Portal Standard Ticket Page Showing Work Notes Instead of Additional Comments Hi,I am working on a r... Read More Developer forum Admin user suddenly cannot edit any scripts “Cannot edit in read-only editor” Hi,I have the admin ro... Read More Events Join virtual and in-person events to learn, collaborate, and connect with practitioners solving the same challenges you are. GRC events On Demand Virtual Experience: From AI pilot to enterprise: what works, what breaks, and how to close July 03-September 30, 2026 8:00 AM https://hub.servicenow.com/wcc/eh/1237365/lp/5226048/from-reactive-to-ready-whats-next-for-autonomous-it?referenceSource=community Read More Service Management events Live Webinar: The reason your AI CX strategy is failing (and how to fix it) You invested in AI to ... August 20-September 16, 2026 8:00 AM https://info.servicenow.com/WBR-MA00016655_Q3-FY26-AI-CRMStrat-IDC_MT00003849_LP.html?referenceSource=Community Read More HRSD events HR Tech - Las Vegas LEARN MORE Attending HR Tech in Las Vegas on October 20 -22? Meet with ServiceNow to see how AI complete... September 02-October 22, 2026 8:00 AM Mandalay Bay Convention Center, South Las Vegas Boulevard, Las Vegas, NV, USA Read More ITSM events ServiceNow Exchange: Autonomous IT Academy - Activate AI Skills and Agents for Incident Management September 16, 2026 8:00 AM Read More Autonomous IT events ServiceNow Exchange: Activate AI Skills and Agents for ​ Incident Management ​Webinar Faster incident resolu... September 16, 2026 8:00 AM Read More Platform Analytics events ServiceNow Exchange: Platform Analytics Academy - What's New in the Brazil release – Part 2 Brazil is shipping wit... September 16, 2026 9:00 AM https://info.servicenow.com/ServiceNowExchange-Platform.html?cid=losn:com Read More Career Path Advance through our Developer Path, a journey designed to help you grow from Explorer to Visionary. Build skills, share knowledge, and shape the future of our developer community. System Administrator You’re highly organized and thrive when working with others. You love sharing technical know-how and building relationships. You keep everyone on track. Learn More Implementer You’re creative and efficient. You relish working through a problem to find the best answer for everyone, because you know give and take is part of the process. Learn More Platform Owner You have a vision for how technology should be used and enjoy working and leading in cross functional teams.

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Resources to explore New Episode Break Point: The ServiceNow Developer Podcast Break Point is the podcast for ServiceNow admins, developers, and builders of all skill levels. Video CTA YouTube ServiceNow Developers YouTube Channel Learn about the latest releases, AI features, and other tips and tricks. Video CTA Developer advocate blog Stay current with the latest from our Developer Advocates. Video CTA Personal developer instances Your own sandbox to build, test, and learn on the ServiceNow AI Platform. Video CTA Product documentation Browse product and release information. Video CTA ServiceNow Foundations Build your skills with step-by-step guides on the ServiceNow AI Platform. Video CTA
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Why email notification is not triggering when record is deleted?

Hello Community, I want to trigger email notification when record is getting deleted. However, it's not working. Before Delete Business rule: Event registry: Notification:   Mail script: I can see event logs but with status error.Could anyone please ...

  • Question

PDI Just went offline

Hi All,I just came back from lunch and fond my PDI 502 Bad Gateway. I changed my admin password this morning but everything has been fine up to now.https://dev441222.service-now.com/ I see there was an issue earlier this week but again, everything ha...

  • Question

Dev instance is offline

Personal dev instance is offline and not waking up after refresh also it is showing offlinedev328303

  • Question

Creating INC ticket by using the scheduled job

Hi All,We have implemented the logic to create an INC ticket based on the scheduled job execution. However, for the INC ticket Description field, we need to populate a catalog URL in a user-friendly format.Currently, the complete catalog URL is displ...

  • Question

Personal Dev Instance Offline

Hi Team,My PDI is offline, I tried refreshing, activating a plugin but no luck. I see a message saying that it'll be online in sometime but I have been waiting for a while now. I don't want my work lost as today my instance will get reclaimed.    Tha...

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