Disable View IN Old Desktop Client option

Matt J Thomas
Tera Contributor

Hello all, 

Has anyone been able to determine how to disable the options to Start a Microsoft Teams Chat in Old Desktop client and make the option default to start?

 

When I click on Start Chat, I only want Web Client or Desktop Client option as that is all we have. There is no old desktop client option and thus that should not be there. 

 

Thanks

1 REPLY 1

AshishKM
Kilo Patron
Kilo Patron

Hi @Matt J Thomas , 

Can you provide more information on this page, Is it any catalog item and "Choose you preferred chat client" is a drop down type select box on form, if yes then you need to disable that value from question_choice or sys_choice table ( if it's configured there ) for same question. In both the table, there is a column with name "Inactive" you need to set as true for respective value record.

 

-Thanks,

AshishKM


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