Display a button when change request is approved in assess state
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‎04-18-2024 10:15 AM
I want to display a button called 'Request CAB Approval' only after assess state approved(technial approval) and remain on the assess state until user clicked on that button.
I tried UI Action but the problem is how can i check for approval request is approved or not and based on that it will show/hide button
#changeManagement
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‎04-19-2024 02:56 AM
Hi @test145812
As per me it is violation, the reason change work on Flow and in flow, we have steps as soon as a change is approved in assess go to CAB approval. If you add this button , you need to make changes in OOTB flow as well , which may impact badly and increase technical debt.
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Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
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‎04-19-2024 06:19 AM
Hi Atul Sir,
I also modified the OOTB workflow as per requirement, the only problem is same as explained(want to display a button after change approved in assess state).