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Display IN progress button when state is NEW.

Agent Arjun
Kilo Explorer

state is new Display IN progress button

5 REPLIES 5

Mohit Kaushik
Mega Sage
Mega Sage

Hi Arjuna,

As all fellow community members have replied like you can achieve this functionality by creating a UI action name "In Progress" as type of Form button and put the condition in condition field as

current.<State field back end name>=="New".

Kindly refer the below link for creating a UI action:

https://docs.servicenow.com/bundle/newyork-platform-administration/page/administer/list-administrati...

 

Please mark this answer correct if it resolved the query and mark it helpful if it helped you at all

 

Thanks,

Mohit Kaushik

Thanks,
Mohit Kaushik
ServiceNow MVP (2023-2025)