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All state dropdowns are not showing

Hi Community, All state field dropdowns are not showing on problem table state field. I have added one custom option but its not showing in the dropdown of state field. I checked client scripts and ui policies. But didn't found any which is creating ...

Flow designer overwrites field with an old value

I created a catalog item that uses Workflow and flow designer at the same time. My process is upon submitting a form the workflow will call the flow designer to create multiple tasks along with approvers with “Approval Required” as the task’s short d...

veeco by Tera Contributor
  • 819 Views
  • 3 replies
  • 1 helpfuls

servicenow admin interview questions

I am new to servicenow i am trying to get the job in the servicenow platform could you please help on interview questionsPlease suggest how i can get a job in servicenow platform

lakshmi79 by Tera Contributor
  • 17398 Views
  • 1 replies
  • 5 helpfuls

Changing the order of the activity field

Hello Experts .  Just a quick check , Can we change the order of the activity fields ? or it will be alphabetical only ?in attached image , is it possible to show the "Reason for Manual" field after Test case type? I think it will be alphabetical onl...

while running Client Script : TypeError: $ is not a function

Hi All, We have an issue with service portal. I incident form on urgency field we have added an VIP option. And it should not visible to the end user. But in our case we end user can also see the option VIP.  it is showing an error on browser as "The...

ugohonv by Kilo Explorer
  • 4861 Views
  • 5 replies
  • 0 helpfuls

How can I report on the date an Incident was reopened?

We currently make use of the incident.reopened_count field and the Reopen Count business rule.   They essentially increment the reopen_count when the state is changed from Resolved to any other state excluding closed.I've recently received a request ...

scottatah by Giga Expert
  • 5164 Views
  • 12 replies
  • 4 helpfuls

Resolved! How to get previous month with year in server script

Hi SNOW Community, I need to print previous month with year value (YYYYMM) in custom field whenever user updates record. I will use BR for this modification. So anyone please suggest me a way to achieve it. Ex: (Just have to get previous month with a...

RK41 by Tera Expert
  • 1901 Views
  • 4 replies
  • 1 helpfuls

Resolved! Change Management Fields definition document.

If there is a document that defines the meaning and purpose of the fields in the Planning Tab in the Change form, please give it to me. JustificationImplementation planRisk and impact analysisBackout planTest Plan  

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