display value showing empty but display value is filled
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
03-18-2024 04:33 AM
While opening category field it is adding url with sysparm_refkey=sys_id. This happening only when we click on preview icon
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
03-28-2024 11:12 PM
Hi Nagasri,
Could you elaborate a bit more on the issue?
How is the category field getting its value?

- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
03-28-2024 11:16 PM
Hi there,
What is the real value of the Category field, when you look in the XML or use SN Utils to view the field content. Is it a valid existing sys_id? Or a non-existing sys_id?
Kind regards,
Mark Roethof
Independent ServiceNow Consultant
10x ServiceNow MVP
---
~444 Articles, Blogs, Videos, Podcasts, Share projects - Experiences from the field