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09-28-2023 08:43 AM
Hi,
Does the catalog item meta get entered like that of knowledge where underscores have to be used in place of spaces for phrases?
Thank you,
Adam Robbins
Solved! Go to Solution.

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09-28-2023 09:04 AM
@Adam Robbins1 According to this community article https://www.servicenow.com/community/now-platform-blog/using-meta-tags-in-knowledge-base-articles-to... underscore(_) can be used to tie two words having space in between.
Since the underlying search engine for searching KB Articles and Catalog items is same, usage of underscore (_) to connect to meta terms should hold true for catalog items as well.
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09-28-2023 09:03 AM
Hello @Adam Robbins1
Do you mean this :
If yes then this will be comma-separated list for catalog item
ServiceNow Developer
I know one thing, and that is that I know nothing.
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09-28-2023 09:04 AM
@Adam Robbins1 According to this community article https://www.servicenow.com/community/now-platform-blog/using-meta-tags-in-knowledge-base-articles-to... underscore(_) can be used to tie two words having space in between.
Since the underlying search engine for searching KB Articles and Catalog items is same, usage of underscore (_) to connect to meta terms should hold true for catalog items as well.