Do I enter catalog item meta like knowledge meta?

Adam Robbins1
Mega Guru

Hi,

 

Does the catalog item meta get entered like that of knowledge where underscores have to be used in place of spaces for phrases?

 

Thank you,

Adam Robbins

1 ACCEPTED SOLUTION

Sandeep Rajput
Tera Patron
Tera Patron

@Adam Robbins1 According to this community article https://www.servicenow.com/community/now-platform-blog/using-meta-tags-in-knowledge-base-articles-to... underscore(_) can be used to tie two words having space in between. 

 

Since the underlying search engine for searching KB Articles and Catalog items is same, usage of underscore (_) to connect to meta terms should hold true for catalog items as well.

View solution in original post

2 REPLIES 2

Vishal Birajdar
Giga Sage

Hello @Adam Robbins1 

 

Do you mean this : 

 

VishalBirajdar_0-1695916971815.png

 

If yes then this will be comma-separated list for catalog item

 

 

 

Vishal Birajdar
ServiceNow Developer

I know one thing, and that is that I know nothing.
- Socrates

Sandeep Rajput
Tera Patron
Tera Patron

@Adam Robbins1 According to this community article https://www.servicenow.com/community/now-platform-blog/using-meta-tags-in-knowledge-base-articles-to... underscore(_) can be used to tie two words having space in between. 

 

Since the underlying search engine for searching KB Articles and Catalog items is same, usage of underscore (_) to connect to meta terms should hold true for catalog items as well.