Document Viewer's workable in service portal view?

Bird1
Mega Sage

Reference: https://docs.servicenow.com/bundle/sandiego-platform-user-interface/page/use/using-forms/concept/Documentviewer.html

 

I am curious. If I create a service catalog with attached WORD file to hyperlink, when I open this service catalog in "service portal" and click on the link, will it be able to open document viewer online OR it will still keep downloading the attachment?

 

Thanks.

1 ACCEPTED SOLUTION

Ankur Bawiskar
Tera Patron
Tera Patron

Hi,

it's not available for portal.

Regards
Ankur

Regards,
Ankur
Certified Technical Architect  ||  9x ServiceNow MVP  ||  ServiceNow Community Leader

View solution in original post

2 REPLIES 2

Ankur Bawiskar
Tera Patron
Tera Patron

Hi,

it's not available for portal.

Regards
Ankur

Regards,
Ankur
Certified Technical Architect  ||  9x ServiceNow MVP  ||  ServiceNow Community Leader

@Bird 

Thank you for marking my response as helpful.

If my response helped please mark it correct and close the thread so that it benefits future readers.

Regards
Ankur

Regards,
Ankur
Certified Technical Architect  ||  9x ServiceNow MVP  ||  ServiceNow Community Leader