Documentation for "Manage IT Skills"

[Bradley Ross]

I'm looking for the documentation for the new module in the Skills application called "Manage IT Skills". It points to a page $ng_skills.do. Even though we've been making some small use of the skills module to assign skills to engineers, this page returns no skills and no users. When I click the Skills module, I see a list of 69 skills.

When I click on the Manage IT Skills module, it briefly get an error message that says "Invalid parent skill or parent department!"

Can anyone point me to documentation that explains this module? I'm not using it in the context of HR or Facilities Managment, if that matters.

[Michael Fry1 · Accepted solution]

Strange, don't see any documentation either but If you look at the full url:

$ng_skills.do?sysparm_parentSkill=2eb1c2029f100200a3bc1471367fcfe4&sysparm_parentDepartment=221f79b7c6112284005d646b76ab978c&recursiveSkills=true&recursiveDepartments=true&showLocation=true

where sysparm_parentSkill=2eb1c2029f100200a3bc1471367fcfe4 = contains the sys_id of skill IT

and sysparm_parentDepartment=221f79b7c6112284005d646b76ab978c = contains the sys_id department of IT

Hence the name Manage IT skills. So maybe you could enter your sys_id for Skill & Department and make it work?

[Bradley Ross]

You're right. I changed it so that all my skills "contain" the new IT skill and I changed the sys_id in the module to point to a place in the department hierarchy that includes almost all of my IT folks. Sadly, I don't have a place in my current org chart that includes all my IT people without going to the very top of the tree and I don't see a way to limit that down by role/group. Nevertheless, this should solve my short term problem. Thanks!

[Bradley Ross]

Do you know if there is any way to edit the page $ng_skills? It doesn't show in the list of UI pages. I'd like to have our developers tweak it to include our custom skill level attribute, but I don't see a way to mess with that page, or even to make of a copy of it and alter that.

[Michael Fry1]

I never found it either, so I assume it's hidden somewhere.