I had a requirement to make some modification in the existing workflow. By directly amending the workflow activities in the flow, Does the desired changes will capture in the updateset or do I need to republish again with the new version to get them ...
Hi Team, I am having an issue with the group hierarchy on incident form. we have a lookup field for assignment group on incident form. In that field group hierarchy some groups are missing. But when I search them manually they are showing up. Is ther...
Hi Experts, Please refer the image. I need the percentage and count both to be reflected as data label without keeping the cursor on the bar graph. Can anyone please suggest a solution to this. . Regards,Sofiya
Hello experts, I was tasked to rename the workflow status of our change request, and first I tried modifying our process flow formatters, I was able to modify its label but I don't know how to modify its equivalent translation. Do any of you have an...
Hi Everyone, we followed the information in below post and was able to change the order now label to submit for a catalog item with in the application. But the same script is not working for a catalog item we created in a scoped application. https://...
Thank you in advance! My team is currently doing an audit on our ITIL licenses, and we want to check if any users (active and inactive) have ITIL role assigned to them directly, and not through assignment groups that contains ITIL role.
I am Facing this issue in survey. When I am trying to open the URL of the survey It shows error "You are not authorized or the record is not valid". Anyone has any idea why this error occurs. If yes please help me to resolve this issue. Attached the ...
We have the below script in the message of a notification. It yields, https://XXXprod.servicenowservices.com/sp?id=take_survey&instance_id=000659671bcd0950c762cb37624bcb93 Note the SP in the instance url. We want these assessments to go through o...
how to make field mandatory per the manager view.
Hi, What is Data migration in ServiceNow can any one provide me from the scratch. regards,
How to add existing Dashboards to agent workspace
I have a requirement wherein I have created a main page catalog item which has a field request type, and we have created a next button on this page, based on the selection of the Request Type when a user clicks next, they are being redirected to the ...
Hi，Can you tell me? I Want to create a folder on the MID server with the incident number as the folder name when an incident is raised in ServiceNow by Flow Designer. by the way How does MID Server appear in Flow Designer？ Best！
Hi, I have a catalog item where there is a selectbox 'Region' with choices - US, UK, DU, NA I have to get this value in the workflow for the catalog item in the catalog task. For example - if choice selected is by user is 'US' then the assignment gr...
How to hide(disable) Add button in multi row variable set after the 2 entries.Please guide me how can i achieve this. I tried the below script it didn't worked. var my_var = g_form.getField("present_address");my_var.max_rows_size = 0;
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