Download attachment from the UI action

Nag9
Tera Expert

Hi All,

I have a requirement to create a link in ritm form to download a file. When the user clicks on the link, it should download a file, and the form should stay on the same page.

For this, I created a UI action for the ritm table with the below code.

 

onclick -confirmDownload()

script:

function confirmDownload() 
var URL = 'nav_to.do?uri=sys_attachment.do?sys_id=aec12b1b970321100408bde3f153affb';
var down = confirm("Do you want to download the file?');
     alert(down);
if (down) 
g_navigation.openPopup(URL);
action.setRedirectURL(url);
    }
}
 
 
It's working as expected, but the issue is that it's redirecting to some other page. If you remove the if condition, the file will not be downloaded when the user clicks on the UI action.
 
On clicking on the UI action, a file should be downloaded with specific fields data as in excel format(like export excel) and it should stay on the same page.
 
Anyone help me on this?
 
@asifnoor - can you look this thread once
 
Thanks
Nag

 

1 ACCEPTED SOLUTION

Ankur Bawiskar
Tera Patron
Tera Patron

@Nag9 

your UI action should be client side and update script as this

No need to use action object

function confirmDownload() {
	var URL = '/sys_attachment.do?sys_id=aec12b1b970321100408bde3f153affb';
	var down = confirm("Do you want to download the file?");
	if (down == true) 
		g_navigation.open(URL, '_blank');
}

If my response helped please mark it correct and close the thread so that it benefits future readers.

Regards,
Ankur
Certified Technical Architect  ||  9x ServiceNow MVP  ||  ServiceNow Community Leader

View solution in original post

16 REPLIES 16

@Nag9 

are you saying on click of that Button the fields/variable data should be pushed to excel/csv file and that file should get downloaded?

Regards,
Ankur
Certified Technical Architect  ||  9x ServiceNow MVP  ||  ServiceNow Community Leader

Exactly Ankur, 

 

Can you help me on this requirement, as i don't have idea how to do this

 

 

@Nag9 

you need to use custom script for this

check this link and enhance further

Generate csv file with the catalog variables and attaching to RITM record 

Regards,
Ankur
Certified Technical Architect  ||  9x ServiceNow MVP  ||  ServiceNow Community Leader

Ok ankur,

 

Let me try the script. Can i use the same script on ui action?

tried with business rule, its working as per your script in global application.

 

Here I need this functionality in ui action. where as I have some specific fields to get the values from the form. upon clicks on ui action excel should downloaded with relevant information

 

UI action should works on scoped application.