Duplicate Emails becasue of the duplicate activity fields for Assigned to

[Pranav28]

Hello, 
The issue is we are getting duplicate email notification when we change the assigned to user.
We found that there is duplication of field changes in the activity log for this scenario and hence the duplication of notification.
We checked all the Business Rules (Before and After) and we didn't find any current.update() stmt.

Any other ideas/solution here?


Thank you!

[Ankur Bawiskar]

@Pranav28

is this happening all the time or only for few users?

Definitely something is causing this?

If my response helped please mark it correct and close the thread so that it benefits future readers.

[Pranav28]

This is happening for all users.
One more thing we found is that - when the record is created using record producer, then only this happens.
There is not any script on record producer and not any BR
When we create a record manually through instance, this is not happening.