Duplicate task sla (task_sla) are created for incident as shown and closed

[Ramu8]

Hello Team

Duplicate task sla are crated as shown and one is created by system which is closed by 1 second and other one is  created by Assigned to 

please suggest why duplicate sla are created 

Thanks

[abbasshaik4]

Hello @Ramu8,

Please refer to the link below:
https://www.bing.com/ck/a?!&&p=04ad77445707271e520556748680516798eadce47873d245e24871ae433d4b56Jmltd...
OR
https://www.bing.com/ck/a?!&&p=8ca45caa93237b0c67c82422af399ea2ac1e28c62f744df74d1da3f2d4c93e32Jmltd...

If it is helpful, please mark it as helpful and accept the correct solution by referring to this solution in the future it will be helpful to them.

Thanks & Regards,

Abbas Shaik

[Ankur Bawiskar]

@Ramu8 

see if START and STOP conditions have some overlapping

💡 If my response helped, please mark it as correct ✅ and close the thread 🔒— this helps future readers find the solution faster! 🙏