e

[Greg L]

.

[Vishwa Pandya19]

Hello,

You can use below condition on the report:

If my answer has helped you in any way please mark it as correct or helpful.

[Greg L]

;

[Dr Atul G- LNG]

Hi @Greg L 

I doubt we can do this easily. Internal means  a user has basis csm role / itil role and external mean dont have this role. Now you need to add some condition like this.