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Edit multiple choices from the list

DIVI1
Tera Expert

I can't edit multiple records on the field from another table:

DIVI1_0-1698309007035.png

DIVI1_1-1698309023853.png

how to unlock that ?

3 REPLIES 3

Tai Vu
Kilo Patron
Kilo Patron

Hi @DIVI1 

This is expected behavior. Refer to this KB => KB0820863

TaiVu_0-1698316816042.png

 

You can simply go to the referencing table, and proceed the multiple updates from that then.

 

Cheers,

Tai Vu

referencing table ?

Hi @DIVI1 

I mean the table that the field Issue details [u_issue_details_new] belonging to.

I can see the technical name is "u_task.u_issue_details_new" so most probably it's the Task [task] table.

Just double check the field named u_task, you will know the referencing table. 

 

Cheers,

Tai Vu