Element Filter on dashboard

MercBuilding
Giga Guru

Hi All,

   I have created a dashboard for Product owners on Software Models which shows data from different tables like entitlements, software installations, software product life cycle etc. On this dashboard i have created element filter to filter the reports based on Owner. All other reports are working fine except Software Installations, the filter is not applied.

MercBuilding_0-1706908683826.png

Below is the element filter i have created.

MercBuilding_1-1706908739997.png

 

Below is the breakdown source

MercBuilding_2-1706908812203.png

 

Below are Breakdowns and Break down Mappings:

MercBuilding_3-1706908844520.png

 

MercBuilding_4-1706908876008.png

 

Entitlements is following the filter but Software Installations are not following the filter, do i need to create anything else?

 

Thanks!!

1 REPLY 1

Abbas_5
Tera Sage
Tera Sage

Hello @MercBuilding,

Please refer to the below link's:

https://www.youtube.com/watch?v=XIYXog1CopQ


https://docs.servicenow.com/bundle/vancouver-now-intelligence/page/use/performance-analytics/concept...

https://docs.servicenow.com/bundle/vancouver-now-intelligence/page/use/dashboards/task/filter-breakd...

 

Mark my correct and helpful, if it is helpful and please hit the thumbs-up button to mark it as the correct solution.
Thanks & Regards,
Abbas Shaik