Email Client template is not showing in Communication task definition

[rez4]

I'm Creating a Communication plan definition On incident table, I'm trying to add Communication Chanel to the Communication task. Email Client Template I created is on incident table but it doesn't appear in search, the only ones I can see are using incident_alert_task. What should I do?

Thank you

[rez4]

I don't think it is possible. I couldn't find any option to change the table

[Mark Manders]

Can you please elaborate or share screenshots? If you created something on the Incident table, it should show the client template(s). Or it's because of some conditions on it.

If my answer helped you in any way, please then mark it as helpful.

Mark

[rez4]

I create the communication plan on the incident table and I thought the client email template should be on the same table. But When you are trying to select a template no template would be visible unless it is using 'incident_alert_task' and I couldn't see any possible way to use another table