Email Notification

[AntonioN]

Hi everyone!

I have added an additional question to Notification

Requirement

Two notifications that start at the same time with the same receivers are differentiated by weight so that one notification should start rather than both, but if a user in a recipient group has turned off the notification of one of them they both keep starting.

How can I fix that?

Can someone please help?

Thank you,

Antonio

[Ankur Bawiskar]

@AntonioN 

why 2 notifications to same recipient with same content?

why not merge them

If my response helped please mark it correct and close the thread so that it benefits future readers.

[AntonioN]

Hi @Ankur Bawiskar ,

These 2 Notifications don't have the same content.

For example, one of them is for notify Work Notes and the other is for notify Assignment Group

Regards

Antonio

[Ankur Bawiskar]

@AntonioN 

ensure both the notifications have different conditions.

Email Notification - Weight 

If my response helped please mark it correct and close the thread so that it benefits future readers.

[AntonioN]

@Ankur Bawiskar 

In other words, an user of one of these groups has the preference of notifications set to 'False' for one of these notifications, so the recipients are different and maybe for this SN send both emails.

I can't merge the notifications because they have different purposes, so how can i resolve this issue?

Regards,

Antonio