Interactive Filters
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‎02-05-2025 12:47 PM
I have a report the has Assigned To as one of the filters. We have several folks listed in that report and the report runs fine. I've been tasked with adding that report to a Dashboard and use an interactive filter to add/remove Assigned To folks.
My question, how can I show the Assigned To list from the base report in the Interactive Filter and still have the ability to use Interactive Filer function?
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‎02-05-2025 01:03 PM
Hello @John H1 ,
I believe you can not show only those Assigned to users who are currently in the report.
You can add conditions to filter the user records in the Interactive filter itself.
If the above information helps you, Kindly mark it as Helpful and Accept the solution.R
Regards,
Najmuddin.
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‎02-05-2025 01:05 PM
Hi @John H1
NO, it is not possible, to get the parameters from the report to dashboard, you can remove the ones assigned to them from the report and use them in the dashboard directly.
If my response proves useful, please indicate its helpfulness by selecting " Accept as Solution" and " Helpful." This action benefits both the community and me.
Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
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‎02-05-2025 01:10 PM
Hi @John H1
You have to create a reference field interactive filter Referring to user Table and under 'Interactive Filter References'
Tab you can set for the filter Field Table and Field Name(Example: Incident - Assigned to)
Also make sure you set the 'Follow Interactive filter' for your reports in the Dashboard to 'true'
Make a report follow interactive filters
Mark it helpful if this helps you to understand. Accept solution if this give you the answer you're looking for
Kind Regards,
Rohila V
2022-25 ServiceNow Community MVP
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‎02-05-2025 01:14 PM - edited ‎02-05-2025 01:21 PM
you can try filtering like this in your interactive filter
Below filter shows all the users who are part of Incident Assigned to field
Mark it helpful if this helps you to understand. Accept solution if this give you the answer you're looking for
Kind Regards,
Rohila V
2022-25 ServiceNow Community MVP