Hello all,
As an approver, I want to get an email that directs me to the Service Portal (not the ESC) to show me the details of a requested item to give approval or rejection.
I am not very good at scriptiing...
I did find the email script request_item_approval. This seems to send approvers to the ESC. My task is make this in the service portal as we have not introduced our teams to the ESC yet.
Thank you in advance.
Nick
