Email script not showing anything in notification

[jthomsen]

I created this script to greet the user at the start of every notification, but when I add it to any notification nothing shows up in the preview of the noti

[Community Alums]

You need to use template.print("Your message here " + person) to push it to the target object. 

[Community Alums]

[jthomsen]

Hi @Community Alums ,

Changed the script to this 

still nothing visible on the notification preview unfortunately

[Sandeep Rajput]

@jthomsen Update the script as follows and see if it works.

(function runMailScript( /* GlideRecord */ current, /* TemplatePrinter */ template,
    /* Optional EmailOutbound */
    email, /* Optional GlideRecord */ email_action,
    /* Optional GlideRecord */
    event) {

    // Add your code here
    var person = current.caller_id.last_name + '';
    var msg = 'Sehr geehrte(r) Frau/Herr';
    template.print(msg + person);

})(current, template, email, email_action, event);