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12-24-2025 05:56 AM
Hi Team,
I have a flow designer, Once I submit the item, Ritm and sc_tasks are creating.
Now in sc_task short description I want to add one of the variable value in it.
I have added above one in my flow designer Action, this is coming in below way
Below is how my variable values are showing in catalog form
How to do this? Do I need to create any other Action
Solved! Go to Solution.
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12-26-2025 12:04 AM
1 thing to check -> if that variable is select box then why it shows Search Icon
try this other way in script
Also check if there is any space in the variable name
var choiceLabel = fd_data.trigger.request_item.variables.addon_licence_project.getDisplayValue();
return choiceLabel;
💡 If my response helped, please mark it as correct ✅ and close the thread 🔒— this helps future readers find the solution faster! 🙏
Ankur
✨ Certified Technical Architect || ✨ 9x ServiceNow MVP || ✨ ServiceNow Community Leader
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12-24-2025 05:59 AM
It looks like you have two variables in the catalog item, and both are appearing here. What exactly do you need now? When you select the variable as per your flow screenshot, you can use that variable’s value as well.
Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
Topmate: https://topmate.io/dratulgrover [ Connect for 1-1 Session]
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12-24-2025 06:06 AM - edited 12-24-2025 06:08 AM
I want to populate that variable value in Description field in sc_task.
I have add that using get catalog variables then that action, you see the attached screenshot.
It is populating the value in that, I need to add Text there, instead of value.
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12-24-2025 06:12 AM
So the answer has already been accepted, mate. I hope your query is resolved now.
Also did you check the link i shared .
Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
Topmate: https://topmate.io/dratulgrover [ Connect for 1-1 Session]
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12-24-2025 06:12 AM
what type of variable is that? List collector?
share that variable config screenshots
Ankur
✨ Certified Technical Architect || ✨ 9x ServiceNow MVP || ✨ ServiceNow Community Leader
