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Email template changed after Utah upgrade

John H1
Tera Guru

‎04-28-2023 06:38 AM

After the Utah upgrade I noticed the some of our email templates' background has changed to a ServiceNow background. (See attached)

How can I return them to the of format?

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SebastianB
Kilo Sage

‎04-28-2023 07:44 AM

Hi John,

I guess during the upgrade your old version got override:

 

If you have stage it before via update set you should see a previous version, open you template and add as "Related Lists" the Version list, if there is previous version of the record you can revert to this one.

SebastianB_0-1682692800756.png

SebastianB_1-1682692857308.png

 

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