Emails receipts

soumya3430
Giga Contributor

‎03-19-2025 03:15 AM

One user raised change request and after that approval is going to "NO_EMAIL@peabodyenergy.com"

 

but in the notification which we have created the notification, in that notification we have didn't created the recipients  like NO_EMAIL@peabodyenergy.com

 

0 Helpfuls
  • 275 Views
2 REPLIES 2

Dr Atul G- LNG
Tera Patron
Tera Patron

‎03-19-2025 05:51 AM

Hi @soumya3430 

Is this your email account email address Please check there.

*************************************************************************************************************
If my response proves useful, please indicate its helpfulness by selecting " Accept as Solution" and " Helpful." This action benefits both the community and me.

Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
Topmate: https://topmate.io/atul_grover_lng [ Connect for 1-1 Session]

****************************************************************************************************************
0 Helpfuls

Rishi_11
Kilo Sage

‎03-19-2025 06:11 AM

Hi @soumya3430 ,

Is send to event creator checked? this may have caused the notification to trigger for the user who triggered the notification.

 

Please mark this response as correct and helpful if it assisted you with your question.

 

Thanks,

Rishi.

 

0 Helpfuls