Emails receipts

soumya3430
Giga Contributor

One user raised change request and after that approval is going to "NO_EMAIL@peabodyenergy.com"

 

but in the notification which we have created the notification, in that notification we have didn't created the recipients  like NO_EMAIL@peabodyenergy.com

 

2 REPLIES 2

Dr Atul G- LNG
Tera Patron

Hi @soumya3430 

Is this your email account email address Please check there.

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Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
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Rishi_11
Mega Sage

Hi @soumya3430 ,

Is send to event creator checked? this may have caused the notification to trigger for the user who triggered the notification.

 

Please mark this response as correct and helpful if it assisted you with your question.

 

Thanks,

Rishi.