Embed a video in a knowledge article

[frank_magnin]

Hi,

I have uploaded a video (.mp4) via System UI>Videos. This video is playing viewing in the list view of active videos.

When I want to insert this video to a new or existing knowledge article using the option:

the video is added to the article.

After Update the video is gone...

Any idea what I am doing wrong here?

[PriyaRanji]

Hello Lasse,

Good Day! when i tired to achieve with this approach, system is throwing "invalid update" and changes are not getting updated, do you know is there any specific reason for the restriction? Thanks in advance 🙂