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Resolved! Database View to show all groups and incidents

Hello All,I am trying to show all assignment groups and the incidents assigned to them. I'd like to see ALL assignment groups whether they are assigned to an incident or not.Below is what I tried but did not achieve what is required.  

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AA De Vera by Tera Contributor
  • 1933 Views
  • 5 replies
  • 4 helpfuls

Resolved! Permissions on Catalogs/Categories/Items

Hello,We are wanting to set up permissions on Catalog Items. If it is possible to do by category and or catalogs that would be nice too. Main question is we don't see how to set permissions for fulfillers. Seems like "available for" might be what we ...

Resolved! CAB Workbench not updating Change approved during meeting

I am trying to understand why approving a Change during a CAB Workbench meeting returned a warning message to approve the Change when attempting to navigate to the next Change record. I approved the first Change during the meeting using the Approve b...

MGanon by Tera Guru
  • 4002 Views
  • 17 replies
  • 7 helpfuls

Resolved! How to figure out table name for creating reports?

I'm trying to figure out the table name for Companies,    How do i get that info?     I'm new to creating reports, but it seems like figuring out tables names is difficult.   Is there an easy to figure out the names?

itsadqthing by Giga Contributor
  • 5309 Views
  • 8 replies
  • 3 helpfuls

Unable to execute Powershell script from ServiceNow

Hello Community, I have installed a mid server in my personal PC. In mid server agent>scripts>powershell>myService.ps1 created myService.ps1 . From ECC queue, I created a output record as below 1. name=mid.server.<mid_name> 2. Topic=Command 3. Name=p...

SNOW44 by Mega Guru
  • 1933 Views
  • 7 replies
  • 1 helpfuls

Is Editing OOB ACLs a good practice ??

I need to change create ACL conditions for a table and there are 4 create ACLs available OOB so can i edit those ACLs or will there be any issue while doing upgrades if we edit OOB ACLs ?? Please suggest best practice for editing ACLs ..Should I deac...

RC19 by Tera Expert
  • 1559 Views
  • 3 replies
  • 3 helpfuls

Resolved! Convert a GlideDate into a GlideDateTime

Hey Everybody, I want to compare two Dates with the after() and before() methods from the GlideDateTime type. But my dates have the type GlideDate. Can I covert a GlideDate into a GlideDateTime date? Thanks already!rasnadro

rasandro1407 by Tera Contributor
  • 4289 Views
  • 3 replies
  • 1 helpfuls

Explain startsWith() function

Hi all,   I have a requirement to check a string field (compare with another field which is on another form)  and if it starts with certain word then execute a else if() block.   function onLoad() {   //Type appropriate comment here, and begin script...

Sid_Takali by Kilo Patron
  • 7662 Views
  • 5 replies
  • 4 helpfuls

HOW TO MODITY THE URL LINK IN SERVICEPORTAL ?

I have a requirement if I click request in serviceportal then in the request if I select any record in that time the url need change  If I select any of the incident in the url link https://dev1027.service-now.com/sp?id=ticket&table=incident&sys_id=f...

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KISHORRAJ by Tera Contributor
  • 2284 Views
  • 5 replies
  • 1 helpfuls