Empty email content for some users after the triggered notification while fine for other users
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‎04-26-2023 06:29 AM
For a notification(email invitation) when triggers the email content is blank for some recipients while for others it is coming fine. Is there any known issue or any reason why this is happening.
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‎04-26-2023 07:05 AM
One of the reasons could be you might be using Mail Script to populate the content/body of email/notification. If, so then you will have to explore that script.
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‎04-26-2023 07:05 AM
may be access related (read) issue. But that totally on how is data getting added to notification.
So add screenshot of notification configuration and highlight which data from email content is blank,
Regards,Sushant Malsure
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‎04-27-2023 12:12 AM
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‎05-21-2025 05:47 AM
did you found something