Empty values are shown as null instead of [Empty] in activity section

[RC19]

Normally when any field is changed to empty value then it will show in activity section as below:

• Assigned to              [Empty] was Bernard Laboy 

But in my other instance it is showing up as below

• Assigned to              null was Bernard Laboy 

instead of [Empty] it is displaying as null. Have anyone faced such issues and what could be the cause?

[GlideFather]

Hey @RC19,

please navigate to the link below and make sure this Message exists in your instance and was not deleted:

https://yourinstance.service-now.com/nav_to.do?uri=sys_ui_message.do?sys_id=82d62212eb1021001c13abf11206feb7 

If it exists, we keep digging.

If it doesn't. I can export if for you.

[RC19]

Hi KamilT,

Thanks for the response but unfortunately that is not the issue. I can see the mentioned record in my instance.

[GlideFather]

Oki @RC19 haven't you been updating/creating some client scripts lately?

Or any modifications to manipulating value in Assigned to?

[RC19]

Actually, issue is across the platform not on any particular table