Enable preview option on catalog item under service catalog

Mani Kishan
Tera Contributor

In Service Catalog module under Self-Service Application, when a category is selected there will be a preview option available for each catalog item. How can we disable and enable the preview option. If it is a property can i know what it is please. Thank you!! 

5 REPLIES 5

Ankur Bawiskar
Tera Patron
Tera Patron

Hi Manikishan,

what is the requirement to hide/show that?

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Thanks
Ankur

Regards,
Ankur
Certified Technical Architect  ||  9x ServiceNow MVP  ||  ServiceNow Community Leader

Hi Ankur, i am not able to see preview option in my system how we see it in OOB. I'm not sure if that is a property or something else needs to be done to enable the preview option. A preview pop-up is available when I hover the mouse on the box icon on each item before the name.

Ruhi Jibhyenka1
Mega Guru

Hi manish,

  Just Goto on Service Catalog under there is a Catalog policies module is there.

 

        Then goto the Properties module on that there is one properties.cat.PNG

 

highlighted one make it as zero.

Mark Correct if this solves your issue and also mark Helpful if you find my response worthy.

Thanks,

Ruhi.

Hi Ruhi, I have tried this before and has not worked. Thanks!