I am new to this...I have a report that is scheduled to run weekly. Is it possible to put the date range in the header or the title of the report?Currently it is "Weekly Incident Tickets - Team Name"They would like it to be "Weekly Incident Ticke...
HI Team,I want emergency change to follow normal change state transition.I have modified below script include:ChangeRequestStateModel_emergency Added code from ChangeRequestStateModel_Normal which has state transition to assess from new.But still no ...
Hi,For the Service Request Integration, I need to capture the variables and variable set values / answers (dynamically based on the current catalog used by the user ) and pass JSon to another instance. please help how we can capture the variables an...
Hello All, I wanted to retrieve attachments from third party tool and attach it into staging table as a attachment.I have created Rest message and written script to achieve this but I am able to map only data in staging table not actual attachment . ...
Hi All,I have a requirement where I need to hide couple of fields to hidden in the create new form. then once the record is created, I want those two fields need to be visible how to do this please provide any pointers on this. Thanks
Hello Everyone,I have a case table where we can add the attachments and also in the related list of case table I have case task, when I open that I want to add the attachments from the case task so that I can get the attachments which are there in th...
Hi All,I need to populate user's details on catalog item of logged in user as well as when requested for changes.fields are - requested for, email, phone, manager, manager phone, manager email. Note: I have added default values in variable for logged...
Hi Guys,I want to be able to put an RSS feed on my Service Portal. Has anyone been successful in creating one and helping me out in creating one? Ideally, I want to pull the feed from Krebs at the top of the service portal homepage.Thanks,David R
Hi Everyone. I am new here and hope to find some support to understand things to release management. My first thing I want to understand does release management apply to (or need to be followed when downloading the following):Question A:1- deploy Win...
Hi Every one, We are adding the two reports to the dashboard but grid canvas is missing for those reports after we accept remote updates while moving one environment other environment through update set, still those 1 or 2 reports are missing and int...
Hi All, Is there any way to upload a data through email or any other functionality except load data option in snow.one way is I have created a transform map for this , and loaded data through load data option.For Load Data , there is import_admin rol...
Hello everyone, I have a slightly confusing situation here. When I open a NEW Story record (rm_story), I'm able to fill out the form and add attachment to it, then submit it. However, when I go into and existing Enhancement to create a NEW Story, ...
Hi Team, I have one requirement. For Ex : We are having an one order guide, and we are raising the request from that order guide. That order guide request contains 4 RITM's. If first "RITM" got cancelled or rejected, other "RITM's" also should get ca...
As a standard process, we always have to send emails asking for approval and register them under Activities. This is working with workflow.I have created flow designer one of the catalog, email is being sent (asking for approval) but in the RITM acti...
