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Resolved! I added two columns on list view through list layout which after removing/personalizing can be added only after clicking on 'Reset to default columns' . Is there any other way through which we can get those columns while personalizing/adding without

Hi,   I added 2 columns VIP/VVIP through list layout on Incident table. If I am removing these columns by personalizing I can remove it. But when I again personalize to add those fields I cannot find them in the list so when I click on 'Reset to defa...

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Stopping Background Scripts

Hi all, I have written a Background Script on Incident table. And it is causing problem upon my new enhancements. I do not need that background script anymore. How can i stop that background script. I have tried some known methods but none of them se...

sriharshitha by • Tera Contributor
  • 6291 Views
  • 3 replies
  • 3 helpfuls

Resolved! Changing Prefix of a Table Auto Number.

Hi all, I have a requirement to change the prefix of Auto number field in the table which I got from integration. I have tried working with changing the prefix in studio. But it is not giving me the correct output. I want to know what are the other w...

sriharshitha by • Tera Contributor
  • 10037 Views
  • 5 replies
  • 12 helpfuls

Resolved! Impersonate User Not Visible

Hello All,When I try to impersonate I am not getting the "impersonate user"  tab PFA the snapshot.  The highlighted option is not available, how to fix this issue? is this a known issue? Please share any docs to refer. Thanks

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Resolved! Knowledge Article UI Action Button on Service Portal

Hey Community, I've been working on a widget to create UI action buttons on the Service Portal view of knowledge articles. One of the buttons is to email a knowledge article. I want to have the article's Short Description fill the Subject line and th...

Chaz by • Tera Guru
  • 3021 Views
  • 4 replies
  • 0 helpfuls

Resolved! sys_metadata_delete entry in update set

Hi folks, I just deleted one field from a table and I can see a entry of type sys_metadata_delete in my update set. When I have previously deleted the fields from any table I usually saw only 2 entries. label and dictionary. Can someone explain why i...

ShAn21 by • Tera Guru
  • 5406 Views
  • 8 replies
  • 1 helpfuls
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