Enable preview option on catalog item under service catalog

[Mani Kishan]

In Service Catalog module under Self-Service Application, when a category is selected there will be a preview option available for each catalog item. How can we disable and enable the preview option. If it is a property can i know what it is please. Thank you!! 

[GB14]

Hello Mani,

Sorry for replying to an old post. I had the same requirement. 

Go to Service Catalog -> Catalog Administration -> Properties  

https://{your Instance}.service-now.com/$system_properties_servicecatalog_ui.do

When browsing a category use the popup icon to show item details:

If you toggle this option (OFF) it will disable all Preview options

If you toggle this option (ON) it will Enable all Preview options

The "number of catalog items to expand in browsing and search when not using popup icons to view details:" change this to 0 if you are toggling the option to ON. 

Thanks,

Gurbir