Entra Multi Factor Authentication reset using Workflow or Flow

[Steve Brown1]

Hi Community,

We need to setup from scratch (not aware of anything available using Integration Hub etc.) a process that will reset Entra MFA to allow colleagues to register a new device to handle MFA.  Unfortunately, there is no OOB solution like the Okta User Lifecycle (REST) we currently have in place.

I have attempted a Flow/SubFlow/Action and also an attempt using Workflow/MID server script file/Custom Activity.

I have a PowerShell script to handle the reset, I just need to know how/where to place this in ServiceNow to actually work!

Does anyone know of any youtube videos or links to online documentation that I can use to get the solution up and running? 

[lmundere]

hey, did you get this working? I need to achieve the same too.

[Vishal Jaswal]

Hello @lmundere 

Please check this: https://www.youtube.com/watch?v=MQJyEfF6wTw 

[lmundere]

hi, thanks but this is slightly different on what i want to achieve, i want to reset MFA within Azure AD.

[Steve Brown1]

The project cancelled the requirement due to security constraints.