Error 429 - API rate limit has been exceed

[Uzma3]

Hi All,

I have integrated ServiceNow with 3rd Party, its and outbound integration using REST. the integration is successful. But most of the time its getting failed saying API rate limit exceeded and the error code is 429. Not sure how to resolve this issue.  

Any help would be appreciated.

Thanks,

Uzma 

[MrMuhammad]

Hi Uzma,

Every API has a certain rate limit to prevent excessive requests and exploit attacks. As you mentioned, its an outbound integration so you need to check third party API rate limits. You might need to increase that limit on the third party side. some APIs allow admins to increase it but few require additional licensing. 

Thanks & Regards,

Sharjeel

[Ankur Bawiskar]

Hi Uzma,

please check with 3rd party team any such limit they have configured

Http error 429 talks about more requests

429 Too Many Requests

Regards
Ankur