Hi All, Is there a way to find out what workflow a Knowledge article is using? A user is trying to retire one certain article but when he goes to retire he get the "pending retirement" message but the article isnt sent for approval. This is only goin...
Need a report on groups containing all inactive members.
Hi All,I have an requrement where the catalog item should be hidden on portal if the currently logged in user's country is Finland . Any guidance will be helpful. Thanks!
My client is interested on some of the related lists available in Change Management. There are two lists that I cannot find any information on. I`m interested in the intended use of these. It seems to me I exhausted all search options - I looked in t...
Hello SNC, I have created a catalog form and it has a list collector variable which is refering to task table and my reference qualifier will filter the items, Everything is fine untill this point.Now in the RITM created, I want all the selected ite...
Hi All, Please let me know if there is a way to use html tags while showing a field message through showFieldMessage() in a catalog item. Please suggest if it is possible to make a part of the text as Bold. I have created a message key to store the a...
Hi Team, I have created a field called shipping address as in the below screenshot, its a reference field. After we click on the reference icon, it opens the list of locations(cmn_location), I do not want the New button to be visible there.Note:The N...
Hi, I am looking for an option to auto populate the agenda items in CAB meeting automatically. Using below article, I tried to create schedule job which triggers 'Refresh Agenda Items' UI Action but it is not triggering the 'Refresh Agenda Items' UI ...
Hello guys,Is there any OOB/customized option to auto populate the agenda items instead of using "refresh agenda items" UI Action each time?Thanks in advance,Eitan
Hello Experts, I need to know how to select Multiple Values in a Select Box Variable without updating ACL or in a List Collector Variable without creating a custom Table for options. I saw multiple articles which mentioned either updating an ACL or c...
Hi,I've Created one Custom Widget for employee Check-in/Check-out functionality. In that I've added Timer function with two buttons ( Check In / Check Out ). When Clicked on Check in Timer starts run and capture the start time and when clicked on Ch...
Hi, I'm making a dashboard for my client. They want to monitor all their active, inactive roles, what roles users has ect. in this dashboard. I'd like to make a report to this dashboard of all roles which can be found from sys_user_role_list.do. Ther...
Hi, I'm trying to understand exactly how the Service Order [sm_order] table is used in ServiceNow. I have checked the docs, but it still unsure of the wider context of this table. The definition I have sourced is the following:The sm_order table is a...
Hi Everyone, I hope your day is going well. I am currently working on designing Incident SLAs where the Incident Tasks also need to be considered. Following is the proposed architecture: There is one Incident assigned to Windows Support and one Incid...
Hi All, I have an issue with Lookup using list in Risk. I have the field 'Owning group' which reference to sys_user_group table.But when I click on button I cannot see any records: The same is as reference in field 'Assigment group' in INC form and t...
