ITSM forum
cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Forum Posts

"Save" button is not available on a Report.

Hi, I have created a report and shared with Everyone. A user is trying to access the Report ,  have added some filter conditions but unable to save the Report. I am able to see the "Save" button as admin but the User is not.I have impersonated to two...

Vaishnavi35_0-1688649377635.png

How to download field from Mid Server to the attachments table

Hi All, We have a requirement where we are generating SSL certificates using powershell. After the certificate is generated it is stored on the MID server. This is usually in the .pem/ .cer/.p7b/.pfx format.Is there a way to get this file from the MI...

Madhura5 by Tera Contributor
  • 460 Views
  • 1 replies
  • 0 helpfuls

How to use same user account for SSO and Local login?

Hi all, I want Active directory users to login into ServiceNow instance by using both SSO and Local login. I tried activating External authentication property and External authentication installation exits, but when i tried to login locally with one ...

Resolved! Advanced User criteria

Hi Team, I have used below script in Advanced user criteria for restricting KB articles for public users when I tried the same it is also restricting KB's for our End-users(no roles) as well .Please share your thoughts. Advanced Script : checkConditi...

Midilesh by Tera Contributor
  • 845 Views
  • 8 replies
  • 1 helpfuls

Need to populate Asset Serial number in service catalog variable

Hi All,  Need to populate requested for assets in lookup variable in catalog. we have a requested for variable  and  we need to get the value of requested for Assets serial number from the (Alm_hardware ) table to populate in  (serialnumber_varible )...

varma2 by Mega Sage
  • 782 Views
  • 28 replies
  • 1 helpfuls

Auto-Populate Current username and email-id in worknotes

Hi All,I am working on a requirement wherein When anyone updates the worknotes in incident form then along with the notes username and mail id should also be auto-populated in the same worknotes field.Please help me with this.Thanks  

ujjwal_5181 by Tera Contributor
  • 910 Views
  • 6 replies
  • 0 helpfuls