Hello, When Assigned to field is selected then groups will auto populated in assignment group in which assign to is member by using client script. I want only those groups will show in assignment group in which that selected user in assigned to field...
Hello All , How can we include incident Resolution Notes under activity tab in standard ticket portal configuration
Hello Experts, Just a generic question. Can we use break in "for each item in" in Flow Designer ? Because I can see that even if the particular record is found in a certain iteration, it is still moving into the next iteration till the last one. But...
Hi, We have a custom application. When a task/record is overdue then it will trigger a notification to user. Let's say if the user has 20 task/record overdue then it will send 20 notification to a user in a day. Requirement is let's say user has 20 ...
Hello,I'm building a Flow that would allow for multiple SCTasks to be created for various Assignment Groups, depending on the user's selection on the form. For each options, a different Task is generated and sent to different group. In Workflow Edit...
Hi All,I have created a scheduled report that is triggered when incidents are approaching 75% for SLA breach. I would like to send these reports individually to respective groups based on incident assignment group. Any advice would be appreciated. ...
How to convert iso date string (2015-11-18T20:00:00Z) to local time
Need help in implementing PunchOut catalogs in Servicenow. Do let me know the technical inputs in this regard?
Hi, Can Display business rule be used alone or it has to be used always with g_scratchpad variable in it and corresponding onLoad client script to call the scratchpad variable? can you help here?Regards.
Hi All. I have created a scoped application and created a table which extends the task which is called SDCase. On this I have built few Record producers and created a formatter as well to display the variable section on the SDCase once it is created....
Hi, I have a field in the form of a Floating point number type. If I put any value to that field and save the record, it gets converted to 0.99999999. What could be the issue?
Hello, Incident State is "Awaiting User Info". And there should be one field which should capture user specified time. (e,g. User gave 26 hours of time). Now after 26 hours the State should automatically change to "Active" And this can be repetitive ...
Hi all,We need to enhance the performance of a "sys_user" table reference variable. We need to show all users that belongs to a group of a certain group type.Right now we are using this: javascript: 'sys_idIN' + new Utils().UsersGroupType('0f...
I Need to create a Task after the genration of RITM , please help !
When opening my approvals on service portal a widget is failing. when i look into the widget server script i see this is what causing the issue:j.variables = new GlobalServiceCatalogUtil().getVariablesForTask(task, true); error: i get in logs is "sou...
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